Do I need to pay upfront before using the software?
No. Payment is only required after the system has gone live and you approve the final result.
Can I request customization before making any commitment?
Yes. All customizations (menu structure, workflows, reports) are free of charge during the trial and evaluation phase.
Is there a Non-Disclosure Agreement (NDA) available?
Yes. You can request us to sign an NDA that you upload before sharing sensitive information.
What type of data do I need to prepare for the trial?
You will need to provide sample master data (such as customers, products, suppliers, etc.) in Excel format for system import.
How long does the trial last, and is it free?
The trial period is free of charge and continues until the system is fully adapted to your requirements.
Can I add new features beyond the standard modules?
Yes. You can request custom features such as multi-level approvals, system integrations, or other specific functionalities.
What formats are accepted for report samples?
You can send sample reports in Excel, PDF, or image formats, and we will adapt them into the system.
What industries are supported by Rayterton software?
Our solutions cover multiple sectors including multifinance, banking, retail, distribution, insurance, government, and more.
What happens if I'm not satisfied after the trial?
There is no obligation to continue. However, we encourage you to let us know what you are unhappy with from the result, and our team will make every effort to ensure your satisfaction. You only proceed to Go-Live and payment if you are fully satisfied with the trial results.
Who owns the intellectual property of the customized system?
After acceptance of the proposal and completion of the final payment, you will have full ownership of the intellectual property of the final system, including all customizations.
