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Travel Mobile App & Digital Voucher

Travel Mobile App & Digital Voucher — Standard Features

Deliver the whole trip in your customer's pocket: itinerary & documents (offline), e‑vouchers/tickets with QR/barcodes, push notifications, chat & broadcast, wallet & membership card, in‑trip upsell, reviews & NPS, SOS & assistance, and multi‑language content with real‑time updates.

Happier Travelers
Lower Support
New Revenue
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Everything needed is on the phone, self-service docs, upsell revenue
Key outcomes
Mobile Suite
Customer-Facing
  • Everything needed is on the phone
  • Self‑service docs & proactive alerts
  • Upsell during the trip lifecycle
  • Trip in customer's pocket
Core capabilities

Standard Features

Itinerary (Offline)

Daily plan, maps snapshots, timings & notes available offline.

Digital Vouchers & Tickets

QR/barcodes, validity & usage logs for each service.

Document Wallet

Passports/visas, insurance & invoices with secure access.

Push Notifications

Reminders, gate/time changes, pickup alerts & broadcasts.

In‑App Chat

Traveler ↔ operator/team chat with canned replies and SLA.

Membership & Wallet

Loyalty QR, points/balance, vouchers & gift cards.

Upsell & Cross‑Sell

In‑trip offers: tours, meals, upgrades with one‑tap pay.

SOS & Assistance

Emergency contact, live location share and check‑ins.

Multi‑Language

Localized content (RTL/LTR) and auto time‑zone support.

Reviews & NPS

Post‑activity & post‑trip ratings, feedback & referrals.

Personalization

Preferences, interests & behavior‑based content.

Security & Privacy

SSO, consent, masked PII, device trust & remote revoke.

Business value

Business Benefits

Elevated CX

Branded experience with clear, updated information.

Operational Efficiency

Fewer calls and emails thanks to self‑service.

Ancillary Revenue

Upsell campaigns tailored to context and segment.

Loyalty Growth

Wallet, vouchers and points drive repeat purchase.

Trust & Safety

Emergency tools and privacy controls build confidence.

Insights

In‑trip engagement & NPS feed product improvements.

Technology stack

Technology & Integration

iOS & Android (Native/Hybrid) Push (APNs/FCM) Payment Gateway / QRIS Loyalty & Voucher APIs Chat & Notification Services OpenAPI / Webhooks CDP / Analytics SDK SSO / OAuth2
Deliverables

What You Get

Branding (splash, icons, theme) Template screens & flows OpenAPI & payload examples Pilot build & store setup Training & handover Annual maintenance Cloud or on‑prem back‑end

Ready to customize

Put the trip in your customer's pocket—with offline docs & push.

Share your branding, voucher formats and upsell ideas; we'll configure the mobile app and connect it to your systems for a pilot.

Request Free Customization