CRM & Lead Management
Prospects, segments, activities, and follow‑ups with pipelines.
Full‑cycle operations for travel agencies: CRM & lead intake, package & itinerary builder, multi‑supplier reservations (air/rail/bus/ferry/hotel/activities), quotes & proformas, invoicing & multi‑currency payments, e‑vouchers & tickets, B2B agent portal & B2C booking connector, traveler mobile app, operations board & manifests, and BI dashboards.
Prospects, segments, activities, and follow‑ups with pipelines.
Reusable components, seasonal rates, margins, and taxes.
Day‑by‑day plan, services, timings, alternatives, and notes.
Multi‑currency quotes, options, e‑signature & approval rules.
Air/rail/bus/ferry/hotel/activity bookings with supplier refs.
Allotments, stop‑sell, tour series, commissions & settlements.
Itinerary pack, e‑vouchers, e‑tickets, invoices & receipts.
Deposits & schedules, FX rates, payment links & QRIS.
COA mapping, AR/AP, and auto journals to finance system.
Self‑serve search, net/gross, commission/markup, and reports.
Host‑to‑host API to public site for search, quote & booking.
Itinerary, documents, notifications, chat & emergency contact.
Live pricing and structured quotes reduce cycle time.
Clear costing, markups, and commissions per product.
Rooming lists, manifests & task boards keep teams aligned.
Branded docs & mobile access build traveler confidence.
PII handling, audit trails & approval matrix for discounts/refunds.
Pipeline, conversion & margin dashboards for planning.