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Tour Guide Scheduling & Assignment — Standard Features

Assign the right guide to the right group, on time and within regulations: availability calendars, skills & language matching, roster planning, route notes, timesheets, and performance tracking.

Fewer No‑ShowsSmart reminders & confirmations
Better MatchingSkills, language & certification filters
Control CostsTimesheets & utilization analytics

Standard Features

Guide Directory

Profiles with skills, languages, licenses, and certifications.

Availability & Leave

Personal calendars, blackout dates, and leave approvals.

Auto-Assignment Rules

Match by language, rating, location proximity, or seniority.

Roster & Shift Planner

Daily/weekly roster with drag‑and‑drop and conflict warnings.

Job Orders & Briefing

Itinerary brief, pickup points, headcount, and special notes.

Mobile App for Guides

Accept jobs, live chat, route notes, and digital attendance.

Geo-check-in

GPS/time stamped site check‑in & checkout for each stop.

Sub-contractor Support

Invite freelance/partner guides with controlled access.

Timesheets & Expenses

Log hours, tips, and reimbursable costs with approvals.

Feedback & Ratings

Post‑tour traveler and operator reviews for quality control.

Compliance & Safety

Document expiry alerts and incident reporting flows.

Reports & KPIs

Utilization, on‑time start, cancellations, and satisfaction.

Business Benefits

Operational Efficiency

Centralized scheduling reduces phone calls and spreadsheets.

Service Quality

Language/skills matching improves guest experience.

Transparency

Clear costs and hours for accurate payroll and billing.

Scalability

Handle peak seasons with auto‑assignment and mobile app.

Technology & Integration

Mobile App (iOS/Android) Maps & Geolocation Calendar/ICS Payroll/HRIS OpenAPI / Webhooks SSO / OAuth2 Data Warehouse & BI

What You Get

Guide profile schema Assignment rule templates Mobile app screens API & payload examples Pilot & training Annual maintenance
Ready to customize
Right guide, right tour—every time.
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