Multi-Platform Support
Shopify, WooCommerce, Magento, BigCommerce, and marketplaces including Tokopedia, Shopee, Lazada, and Amazon with unified workflows.
E-Commerce Platform Integration
E-Commerce Platform Integration for Retail
Connect your stores, DCs, and marketplaces. Product and catalog sync, centralized price and promotions, real-time inventory reservations, order import and routing, pick-pack-ship, returns and exchanges, payments and tax, service tickets, and BI feeds. Integrated with POS, ERP, WMS, and OMS.
Integration Impact
E-Commerce Suite
Catalog, Inventory and Orders
- Multi-platform and marketplace support
- Real-time inventory reservations
- Automated order routing and fulfillment
- Centralized pricing and promotions
- Comprehensive returns and exchanges
Optimized for Retail Operations
Comprehensive E-Commerce Integration
Our integration platform connects your stores, DCs, and marketplaces with unified catalog, inventory, and order management.
Real-Time Inventory
Real-time stock per location, safety stock, and reservation holds prevent oversells and ensure accurate fulfillment.
Core Features
Standard Features for E-Commerce Integration
Comprehensive feature set covering platforms, catalog sync, inventory, orders, fulfillment, payments, and integrations. Enable features progressively based on your retail operations.
Platforms and Marketplaces
Shopify, WooCommerce, Magento, BigCommerce. Tokopedia, Shopee, Lazada, and Amazon.
Catalog and Content Sync
Titles, attributes, images, variants, bundles and kits, and rich content.
Pricing and Promotions
Price lists, promo rules, coupons, and channel-specific overrides.
Inventory and Reservations
Real-time stock per location, safety stock, and reservation holds.
Order Import and Routing
Order capture and webhooks, split and routing by inventory, SLA and carrier and service level.
Pick, Pack and Ship
WMS tasks, labels, packing slips, and last-mile integrations.
Returns and Exchanges
RMA flows, refund and store credit, restock and scrap, and after-sales tracking.
Payments and Tax
Payment capture and void and refund, reconciliation, VAT and GST and cross-border tax rules.
Customer and Loyalty
Account sync, loyalty points, vouchers, and single view of interactions.
Service and Chat
Tickets, chat handover, SLAs, and omnichannel history.
Analytics and BI
Sales, conversion, fulfillment SLAs, cancellations and returns, and channel P&L.
Security and Governance
RBAC and SSO, audit trails, rate-limit and retry, and privacy compliance.
Integrations
POS and ERP and WMS and OMS, PG and QRIS, couriers and 3PLs, CDP and BI, and data warehouse.
Business Benefits
Why Choose Our Integration Platform
Grow online fast, protect margins, delight customers, and maintain a single source of truth with comprehensive e-commerce integration.
Grow Online Fast
Add channels quickly with common flows and templates.
Protect Margin
Accurate inventory and smart routing reduce cancellations and re-ship.
Delight Customers
Reliable fulfillment and easy returns keep ratings high.
Single Source of Truth
Products, prices, stock, and orders in sync.
Lower Cost to Serve
Automation removes manual re-keying and errors.
Actionable Insight
Channel KPIs and P&L guide budget and assortment.
Technology and Integration
Seamless Integration with Retail Systems
The platform integrates with e-commerce platforms, marketplaces, payment gateways, couriers, and BI tools to provide end-to-end e-commerce management.
Integration Options
- Shopify, WooCommerce, Magento, BigCommerce
- Tokopedia, Shopee, Lazada, and Amazon marketplaces
- ERP, WMS, and OMS for backend operations
- Payment gateways and QRIS
- Couriers and 3PLs for fulfillment
- Webhooks and API for custom integrations
What You Get
- Branding (docs and emails)
- Custom flows and mappings
- Trial access until go-live
- Annual maintenance including change requests
- On-prem or cloud deployment
Implementation Approach
Structured Rollout, Measurable Outcomes
A practical rollout approach to implement e-commerce integration with measurable results. Validate the platform with realistic retail scenarios before full-scale deployment.
Before Go Live
- Process mapping and gap analysis for order flows.
- Configuration of product mappings, pricing, and routing rules.
- Platform setup and webhook integration testing.
- System testing (SIT) and user acceptance testing (UAT).
- Training and readiness checklist across operations teams.
After Go Live
- Active support and stabilization of integration platform.
- Continuous improvements and order flow optimization.
- Enhancements to analytics and reporting capabilities.
- Ongoing security reviews and system performance tuning.
Rayterton can start without upfront payment. The focus is to validate fit through working workflows and real outputs before scaling rollout.