Review Aggregation
Multi-source review collection.
Monitoring, sentiment, recovery
Online Reputation & Review Management
Monitor and respond to reviews from OTA/social, sentiment analytics, and service recovery workflow. Manage online reputation proactively and measurably.
Request Reputation Demo
100 percent risk free, no upfront payment or long term contract commitment
Key performance metrics
Reputation Ops
Rating, Response, Insights
- Average score increases
- Fast & consistent response
- Service topic trends
- Proactive reputation management
Standard features
Complete Reputation Suite
End-to-end functionality covering review aggregation, sentiment analytics, and service recovery workflow for comprehensive reputation management.
Sentiment & Topics
NLP analytics for service topics.
Response Templates
Guidelines and approvals.
Service Recovery
Tickets and improvement SLA.
Surveys & NPS
Post-stay questionnaires.
Alerts
Critical review notifications.
Reporting
Rating, response time, topics.
Integration
OTA APIs and CRM.
Business benefits
Why Choose Our Reputation Solution
Transform reputation management with consistent responses, service insights, and comprehensive tracking tools.
Improved Reputation
Consistent and fast responses.
Continuous Improvement
Service topic insights.
Coordination
Tracked service recovery.
Transparency
Unified reputation dashboard.
Efficiency
Response templates save time.
Technology & integration
Modern Technology Stack
Built with modern architecture for scalability, security, and seamless integration with your existing systems.
NLP/Analytics
REST APIs
OTA APIs
SSO/RBAC
Notifications
What you get
Complete Implementation Package
Everything you need to successfully implement and maintain your reputation and review management solution.
Implementation Deliverables
- Response templates
- Reputation dashboards
- Review source integration
- Service recovery flow
- Pilot testing and training
- Annual maintenance + change requests
Ongoing Support
Comprehensive support including system maintenance, updates, and continuous improvements to ensure your reputation system evolves with your business needs.
Ready to Manage Reputation?
Manage online reputation proactively and measurably. Specify review channels — we'll set up aggregation, analytics, and response workflows.
Ready to customize — Manage online reputation proactively & measurably