Login & Security
OTP/biometric login, device binding, and role‑based access.
A branded mobile/web app for borrowers: onboarding & eKYC, contract view, instalments & statements, payments, service requests, claims, restructuring offers, and notifications — integrated with LMS/GL/CRM.
OTP/biometric login, device binding, and role‑based access.
KTP scan, selfie‑liveness, form prefills, and LOS handover.
View contracts, schedules, interest/fees, and downloadable statements.
Pay via VA/QR/cards; store payment methods; instant receipts & recon.
Address/contact change, copy statements, NOC letters, and SLA tracking.
FNOL, upload photos/docs, track claim status and settlements.
Eligibility checks, simulation, offers, and digital acceptance.
Due dates, PTP reminders, offers, and policy changes via push/WA/Email.
Maps, hours, and appointment booking.
Contextual offers, NBX/upsell, and consent/preferences.
E‑policies, invoices, receipts, and letters — secure vault.
LMS/GL/CRM, payment gateway/VA, insurer APIs, maps, and BI.