User & Role Management
Agents, staff, partners; roles, groups, and SSO provisioning.
Train agents, branches, and back‑office consistently: onboarding & certifications, product/underwriting training, compliance refreshers (AML/POJK/OJK), sales & service skills, micro‑learning, quizzes & exams, SCORM/xAPI content, ILT/webinars, learning paths, badges, and analytics — integrated with HRIS/SSO and CRM.
Agents, staff, partners; roles, groups, and SSO provisioning.
Upload SCORM/xAPI/video/PDF; sections, lessons, and prerequisites.
Role or tenure‑based curricula with auto‑assignment and due dates.
Item bank, randomization, proctoring options, and retake rules.
Issue digital certs with validity/CPD hours and auto‑renew reminders.
AML/POJK/OJK modules with attestations and audit trails.
Session scheduling, attendance, Zoom/Teams integration, and feedback.
Points, badges, leaderboards, and learning streaks.
Tags, recommendations, and featured playlists.
iOS/Android responsive access and offline mode for videos/PDFs.
Progress, scores, certification status, and skill gaps.
HRIS/Payroll, CRM/Agent systems, SSO/IdP, Data Warehouse/BI.
Ensure correct and up‑to‑date selling/servicing across channels.
Prove regulatory training completion with verifiable certificates.
New agents and hires reach productivity sooner via guided paths.
Bite‑sized content and gamification keep momentum high.
Dashboards surface skill gaps and ROI for targeted action.
Reusable content and automation cut admin effort.