Secure Login
OTP/biometric, device binding, and role‑based access.
A branded self‑service portal/mobile app for policyholders: onboarding & eKYC, policy view & endorsements, billing & payments, claims FNOL & tracking, documents & e‑letters, renewals & reinstatements, notifications, provider search, and wellness programs — integrated with PAS/Claims/Billing.
OTP/biometric, device binding, and role‑based access.
ID scan, selfie‑liveness, and prefilled data with consent.
Coverage/riders, beneficiaries, address/bank changes, and e‑sign.
E‑invoices, VA/QR/cards, saved methods, and instant receipts.
FNOL intake with photos/docs, status tracking, and communications.
Reminders, one‑click renewal, lapse & grace tracking, and reinstatement rules.
Policy schedules, statements, invoices, e‑letters — secure vault.
Due dates, claims updates, promo offers via push/WA/Email.
Hospitals/clinics, coverage filters, maps, and e‑cards.
Steps/challenges, health tips, and policy‑linked rewards.
NOC letters, certificate of coverage, and general service tickets.
PAS/Claims/Billing, payment gateway/VA, eKYC, maps, and BI.