Flexible Billing & Collections
Support multiple billing cycles, payment channels, and automated dunning processes to maximize on-time premium collection and reduce arrears.
Billing & Payment Platform
Billing, Collection & Disbursement
Premium billing, collections, and outbound disbursements in one place: flexible billing plans, e-invoices, multi-channel payments, allocations, dunning & reinstatements, refunds/cancellations, partner/provider/claim disbursements with approval workflows, reconciliations, and clean GL/Tax postings, integrated with PAS and portals.
Billing & Payment Impact
Billing Suite
Collections and Disbursements Unified
- Improve premium collection with smart reminders
- Multi-channel payment support for customer convenience
- Controlled disbursements with approval workflows
- Automated reconciliation and break resolution
- Clean GL postings and tax compliance
Optimized for Payment Operations
Comprehensive Billing and Payment Management
Our Billing, Collection & Disbursement system streamlines premium billing, multi-channel collections, and controlled disbursements with comprehensive reconciliation and accounting integration.
Controlled Disbursements
Manage claim refunds, provider remittances, and commission payouts with approval workflows, maker-checker controls, and comprehensive audit trails.
Core Modules
Key Features for Billing & Payment Management
Modular approach covering billing, collections, disbursements, and reconciliation. Enable modules progressively based on your organization's payment operations.
Billing Plans & Schedules
Annual/semi/quarterly/monthly, flexible due dates, and grace periods.
E-Invoices & Statements
Invoice generation, statements, tax handling, and batch runs.
Collections (Channels)
VA/QR/cards, e-wallets, bank debits, OTC partners, instant receipts.
Allocations & Reversals
Apply to policies/fees/taxes; partials, chargebacks, and reversals.
Dunning & Reinstatement
Arrears tracking, reminders, PTP, reinstatement rules, and fees.
Refunds & Cancellations
Pro-rata/short-rate, approvals, and settlement to customers/partners.
Disbursement Management
Payment runs for claims refunds, provider remittances, commissions; split payouts and fees.
Approvals & Controls
Maker-checker, limits by role/amount, four-eyes, and batch approvals.
Bank/Wallet Files
Local bank formats, VA payouts, e-wallet/biller files, and positive pay.
Commissions & Partner Payouts
Agent/broker statements, clawbacks, and schedule-based releases.
Provider Remittance & EOB
Hospitals/garages remittance advice, EOB, and adjustments.
Reconciliations & Breaks
Gateway/bank recon, settlement files, and break resolution queues.
Disputes & Chargebacks
Case capture, evidence, outcomes, and write-backs.
Dashboards & Reports
Premium due/paid, payout status, reinstatements, and ageing.
Compliance & Audit
Consent, logs, approvals, and audit trail for changes.
Integrations
PAS, payment gateway/VA, tax e-invoice, banks, GL/DWH, and Customer Portal.
Integration and Deployment
Seamless Integration with Payment Systems
The system integrates with PAS, payment gateways, banks, and accounting systems to provide end-to-end billing and payment management.
Integration Options
- PAS integration for policy and premium data
- Payment Gateway/VA/QR for multi-channel collections
- Bank File Formats for disbursements and reconciliation
- Tax e-Invoice for compliance
- GL/DWH for accounting and analytics
- API-First & SSO for seamless access
Deployment and Security
- Cloud or on-premise deployment options
- Multi-layered encryption for payment data
- Role-based access controls and approval workflows
- Backup and disaster recovery features
Implementation Approach
Structured Rollout, Measurable Outcomes
A practical rollout approach to implement billing and payment capabilities with measurable results. Validate the system with realistic billing scenarios before full-scale deployment.
Before Go Live
- Process mapping and gap analysis for billing workflows.
- Configuration of billing plans, payment channels, and approval workflows.
- Data migration and integration planning with phased execution.
- System testing (SIT) and user acceptance testing (UAT).
- Training and readiness checklist across billing and finance teams.
After Go Live
- Active support and stabilization of billing system.
- Continuous improvements and payment channel optimization.
- Enhancements to reconciliation and reporting capabilities.
- Ongoing security reviews and system performance tuning.
Rayterton can start without upfront payment. The focus is to validate fit through working workflows and real outputs before scaling rollout.