Multi-Channel Capture
Orders from SFA, e‑commerce, marketplaces, EDI, or manual entry.
Capture, validate, allocate, and fulfill orders across channels with availability promise, pricing rules, credit controls, and real‑time status — integrated with e‑commerce/marketplaces, SFA, WMS/TMS, and ERP/Finance.
Orders from SFA, e‑commerce, marketplaces, EDI, or manual entry.
Customer status, addresses, credit/terms, MOQ/MQO, and product blocks.
Price lists, discounts, bundles, coupons, and channel overrides.
Available‑to‑Promise / Capable‑to‑Promise with reservations and holds.
Priority rules, backorders, split shipments, and authorized substitutions.
Send to WMS for pick/pack/ship or drop‑ship to vendor with status sync.
COD, bank transfer, gateway capture, and ERP AR invoicing.
RMA authorization, refunds, and replacements.
Order/fulfillment events, tracking, and customer updates.
Velocity checks, duplicates, credit holds, and exception workbench.
Conversion, cancellations, backorder rate, and OTIF fulfillment.
RBAC/SSO, approvals, audit logs, and SoD controls.
E‑commerce, marketplaces, SFA, WMS/TMS, ERP/Finance, EDI/AS2, webhooks & REST APIs.
Automated validations and routing remove bottlenecks.
Accurate promise, fewer cancellations, better communication.
Correct pricing/discounts and fraud checks reduce leakage.
Single system for all sources with consistent policy.
Credit controls and timely invoicing improve cash flow.
Order health and exceptions to focus daily work.